下载PDF
HON and Ruan: A Synergistic Partnership in Logistics and Transportation
技术
- 功能应用 - 车队管理系统 (FMS)
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 预测性维护
- 过程控制与优化
- 供应链可见性(SCV)
服务
- 系统集成
- 测试与认证
- 培训
挑战
HON, a leading office furniture manufacturer, faced challenges in maintaining its own shipping line and ensuring high customer satisfaction. The company needed a reliable transportation partner to handle logistics efficiently, reduce costs, and improve service quality. HON's unique relationship with Ruan Transportation Management Systems evolved over 30 years, leading to increased customer satisfaction, greater driver commitment, faster policy implementation, and lower overall costs.
关于客户
HON is a prominent office furniture manufacturer headquartered in Muscatine, Iowa. Since its inception in 1947, HON has been a category leader in the office furniture industry, known for its durable and ergonomic products. The company's product line includes chairs, desks, tables, shelving, workstations, and storage units designed for maximum comfort, style, and adaptability. HON has built a reputation for innovation and quality, capturing the loyalty of businesses across America. The company has a long-standing relationship with Ruan Transportation Management Systems, which has played a crucial role in its logistics and distribution operations.
解决方案
HON invited Ruan to play an active role within its distribution and logistics departments, creating a seamless inter-corporate synergy. Ruan earned HON's trust by consistently delivering as promised and fulfilling small, unassigned areas of the contract relationship. Ruan's dedicated HON fleet made over 20,000 deliveries in 2010, maintaining an on-time delivery rate of 99.58%. Ruan drivers, who wear HON-branded clothing and drive HON-branded trucks, act as the frontline representatives of the HON brand. They offer superior consistency and reliability, ensuring back-up drivers and vehicles are always available. Ruan's high level of screening, training, and retention of its employees ensures that drivers are professionals in every sense of the word. The repeated interactions between Ruan drivers and HON customers illustrate the ongoing trust and mutual understanding between the two companies.
运营影响
数量效益
相关案例.
Case Study
Remote Monitoring & Predictive Maintenance App for a Solar Energy System
The maintenance & tracking of various modules was an overhead for the customer due to the huge labor costs involved. Being an advanced solar solutions provider, they wanted to ensure early detection of issues and provide the best-in-class customer experience. Hence they wanted to automate the whole process.
Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
Case Study
Airbus Soars with Wearable Technology
Building an Airbus aircraft involves complex manufacturing processes consisting of thousands of moving parts. Speed and accuracy are critical to business and competitive advantage. Improvements in both would have high impact on Airbus’ bottom line. Airbus wanted to help operators reduce the complexity of assembling cabin seats and decrease the time required to complete this task.
