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Zapier > 实例探究 > 使用 Zapier 改善团队沟通与协作:Hotjar 案例研究
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Hotjar Enhances Remote Team Efficiency with Automated Databases

技术
  • 应用基础设施与中间件 - 数据库管理和存储
  • 基础设施即服务 (IaaS) - 云数据库
适用行业
  • 水泥
  • 金融与保险
适用功能
  • 销售与市场营销
用例
  • 租赁金融自动化
  • 时间敏感网络
服务
  • 系统集成
  • 测试与认证
挑战
Hotjar 是一家员工分散在不同地点的远程公司,需要一种方法来改善团队之间的沟通和协作。
关于客户
Hotjar 是一个网站分析和反馈平台,被超过 200,000 家公司使用。它们帮助网站所有者了解访问者行为并改进他们的网站。
解决方案
Hotjar 使用 Zapier for Teams 和共享文件夹来自动化工作流程并减少手动工作,从而提高跨团队的工作效率。
运营影响
  • The implementation of Zapier for Teams and Shared Folders significantly improved Hotjar's operational efficiency. The automation of workflows reduced the manual work required, allowing teams to focus on more critical tasks. The solution also enhanced cross-team productivity by breaking down silos and promoting better collaboration. The finance team, in particular, benefited from the automation of data collection and matching between HubSpot and Freshbooks. Furthermore, the bird's eye view provided by Zapier helped identify gaps in team efficiencies and create systems to improve them. The company continues to test new ways to enhance creativity and collaboration among its remote teams.

数量效益
  • The integration took only one day of testing

  • Significant time saved by the finance team in collecting and matching data

  • Automated workflows reduced manual work and boosted cross-team productivity

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