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How BI is Changing the Way Health Data is Viewed by the Health Ministry and the Public
技术
- 分析与建模 - 数据即服务
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 系统集成
挑战
挪威卫生局面临着以易于理解的格式向公众提供健康数据的挑战。之前,数据是通过静态 PDF 文件和报告提供的,自助服务功能有限,数据大多以表格形式显示。这使得公民难以使用数据,因为通过表格显示很难理解数据,而通过视觉效果来突出趋势和模式则很难理解。用户体验并不吸引人,数据是静态的,阻碍了用户的进一步探索。由于该过程的技术性质,卫生局本身在发布新数据集和确保出版物是最新的方面也受到限制。卫生局需要一个现代化的解决方案,以便为用户提供更好的方式,让他们能够探索、创作新内容和使用数据,而无需太多 IT 参与。
关于客户
挪威卫生局是挪威卫生和护理服务部下属机构。它负责监测影响公共卫生的状况并确定整个挪威的公共卫生趋势。卫生局还负责根据收集的数据实施行动计划和活动,以改善公共卫生。卫生局的目标群体是挪威公民(超过 500 万)以及医疗保健行业专业人士、媒体和研究团体。卫生局的主要关注对象是那些需要有关健康、健康权利、护理服务以及从事提供健康和护理服务的人。因此,卫生局的三大核心价值观之一是开放性。卫生局努力使其工作具有清晰、透明、开放流程和清晰沟通的特点,以更好地服务于其目标群体。
解决方案
该局开始使用 Dundas BI 平台构建新的可视化报告,主要是交互式仪表板的形式。然后,这些报告被嵌入卫生局的公共门户,允许整个挪威人口(以及世界其他地区)访问这些报告,并开始以自助服务的方式与数据交互。这使该局能够更好地可视化基准和变化,以找到服务水平与常态不同的领域。因此,这些报告成为该局门户的一个组成部分。简单的集成 API 和其他内置管理功能(例如匿名用户登录)也支持集成,确保无需进行任何管理维护。Dundas BI 的平台基于 HTML5 技术构建,支持移动功能(例如长按、捏合缩放和智能调整大小),用于使所有用户都可以通过任何设备(包括平板电脑和其他移动设备)访问该解决方案。
运营影响
相关案例.
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Case Study
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