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How IT Weapons Differentiates its Services Using Visual Data Analytics
技术
- 分析与建模 - 数据即服务
- 分析与建模 - 实时分析
适用功能
- 商业运营
- 销售与市场营销
用例
- 质量预测分析
- 实时定位系统 (RTLS)
服务
- 数据科学服务
- 系统集成
挑战
IT Weapons 是加拿大领先的安全云解决方案和托管 IT 服务公司，其客户报告流程面临挑战。该公司采用半手动流程为客户生成季度报告，这既耗时又费力。这一流程每年花费公司相当于一名全职员工的成本。这些报告的静态性质限制了客户有效规划的能力。报告中的数据很快就会过时，但生成报告所需的工作量限制了生成报告的频率。IT Weapons 需要找到一种商业智能 (BI) 解决方案，可以自动化其整个流程并创建客户可以随时访问的仪表板。
关于客户
IT Weapons 是一家加拿大公司，专门提供安全云解决方案和托管 IT 服务。作为柯尼卡美能达的子公司，该公司已成为风险降低和降低技术基础设施维护成本领域的值得信赖的顾问。IT Weapons 在虚拟基础设施、应用程序交付、网络安全、存储和备份策略等各个领域提供行业领先的专业知识。该公司每季度生成客户报告，这一过程耗时且半手动。该公司正在寻找一种解决方案来自动化此过程并向客户提供实时动态报告。
解决方案
IT Weapons 与 BI 供应商 Dundas 合作，以应对挑战。Dundas 定制了一个演示，并向受当前报告工作影响的团队展示。两个组织共同制定了成本模型，Dundas 为 IT Weapons 提供了令人信服的 ROI 模型。Dundas BI 为 IT Weapons 提供了创建独特解决方案所需的灵活性。它允许 IT Weapons 轻松地将部署和硬件扩展到多个客户。Dundas BI 以移动优先为理念，使用 HTML5 构建，这消除了 IT Weapons 使用其他应用程序和下载的需要。Dundas BI 被集成到他们的平台中，以帮助构建品牌客户分析门户。IT Weapons 利用 Dundas BI 的多租户部署方案，使他们能够轻松创建和管理在单一部署下彼此隔离的客户端。
运营影响
数量效益
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