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Improving Application Performance and DevOps Collaboration with a Unified Monitoring Platform
技术
- 平台即服务 (PaaS) - 应用开发平台
- 分析与建模 - 实时分析
适用行业
- Software
适用功能
- 产品研发
- 商业运营
用例
- 预测性维护
- 过程控制与优化
- 计算机视觉
服务
- 云规划/设计/实施服务
- 数据科学服务
- 软件设计与工程服务
挑战
HashiCorp 的自托管监控工具可用性差，导致其系统缺乏可见性。这导致工程师无法快速获得有关新产品功能的反馈，也无法有效地解决问题。实时监控和警报的有限访问权限阻碍了团队对问题的响应，导致事件诊断和解决出现不必要的延迟。可见性的缺乏归因于 HashiCorp 当时使用的自托管监控工具可用性差，导致工程师无法有效地解决问题或获得有关新产品功能的实时反馈。实时监控和警报的有限访问权限阻碍了团队对问题的响应，导致问题诊断和解决出现不必要的延迟。如果无法跟踪和比较当前和历史状态，故障排除将成为一项被动、耗时且繁琐的任务。
关于客户
HashiCorp 是 Vagrant、Terraform 和 Consul 等开源软件项目的幕后推手，通过基于代码的自动化帮助组织管理其基础设施。Terraform Enterprise 是 HashiCorp 的首批主要商业产品之一。随着业务的扩张和吸引更多知名客户，HashiCorp 依靠 Datadog 来帮助支持其不断壮大的团队和平台。在 2017 年为 Terraform Enterprise 的公开发布做准备时，HashiCorp 开始专注于发展开发和支持该产品平台的团队。但随着组织从一群核心通才工程师发展为一个拥有更多专业团队的组织，HashiCorp 发现很难与新团队成员分享有关其系统及其相互依赖关系的部落知识。
解决方案
Datadog 为 HashiCorp 提供了维护应用程序和系统健康所需的可视性，并提供了一个用户友好的平台，使这些见解可在整个组织中获取。对于 HashiCorp SRE Matt McQuillan 来说，变化是显而易见的：“使用旧界面访问这个奇怪的 IP 地址并自己弄清楚，而使用 Datadog 则更直观、更容易获取。”现在，运营可视性不再局限于一两位监控专家，而是数十名团队成员可以随时访问他们所需的数据，以快速排除性能问题或测试新功能。凭借 450 多个内置集成、与 HashiCorp 的 Terraform 和 Nomad 产品的连接以及直接从其应用程序中提取性能数据的能力，Datadog 为 HashiCorp 提供了一个易于理解、统一的内部和面向客户系统的视图。
运营影响
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