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Instant, flexible reporting means dramatic cost savings for Newham

技术
  • 分析与建模 - 实时分析
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
用例
  • 实时定位系统 (RTLS)
  • 质量预测分析
服务
  • 数据科学服务
挑战
Newham University Hospital NHS Trust (NUHT) was facing challenges in managing information in a responsive manner. The process of collecting and analyzing data for monthly board papers, setting out KPIs and performance, was lengthy and inefficient. The Trust needed a system that could facilitate instant decision-making in an environment where even the smallest changes can have a huge impact on patients’ lives. For instance, if there was a sudden rise in demand for a certain medical procedure affecting operating room availability, the decision-makers couldn’t wait until an end of month report to analyze what could be done about it.
关于客户
Newham University Hospital NHS Trust is an Acute NHS Trust based in Newham. It serves Newham’s 240,000 population but also provides services to the residents of Redbridge, Waltham Forest, Barking and Havering, City and Hackney and Tower Hamlets. The 379-bed Trust serves one of Britain’s most diverse, fastest growing and youngest populations, and has a huge responsibility to run efficiently and innovatively. The Trust has a total of 2,400 employees.
解决方案
In 2009, the Trust implemented QlikView, a Business Intelligence software, which has now become an integral part of almost everything NUHT does. Using the in-browser dashboard of QlikView, the Trust has completely changed the way information flows around the organization. The instant access the QlikView dashboard offers, allows immediate decision-making. So instead of the board members and clinicians dealing with issues on a monthly basis as the papers were published, they can constantly monitor performance and make changes in real time. The system is so intuitive to use that there is very little training needed, which means that anyone with access to the dashboard can see the data interpreted as visual charts and graphs.
运营影响
  • The QlikView dashboard is constantly available to over 100 QlikView users in the Trust of 2,400 employees.
  • The system is so intuitive to use that there is very little training needed.
  • The Trust can build truly bespoke applications to meet any conceivable need.
数量效益
  • Major cost savings, estimated at £128,000 a year.
  • KPI performance is up dramatically.
  • 100 staff can access all the power of the dashboard.

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