Introducing Tableau to the Family at SYSTEX Corporation

技术

应用基础设施与中间件 - 数据可视化

适用功能

商业运营
销售与市场营销

服务

软件设计与工程服务

挑战

SYSTEX Corporation, a leading Taiwan-based IT services provider, was facing challenges due to disparate systems of data collection and analysis that did not 'talk' to each other. Employees were using many different types of data analytics software and business intelligence systems based on work function and operational requirements. This led to inefficiencies and difficulties in standardizing reporting. The company leadership wanted everyone in the company to be able to work with data like a data scientist.

关于客户

Founded in 1997, SYSTEX Corporation is a leading Taiwan-based IT services provider, with over 3,000 employees across Asia Pacific and 55 branch offices in Taiwan, China, Hong Kong and Southeast Asia. In 2014, SYSTEX’s consolidated revenue reached US$530 million. SYSTEX provides professional IT services to over 20,000 enterprise and government clients. The company also has a strong distribution network with over 1,500 channel partners. Known for its solid domain knowledge, the company offers more than 60 world-class hardware and software products.

解决方案

SYSTEX became a Tableau re-seller in late 2014 and as employees learned to use the drag-and-drop visual analytics software, interest in using Tableau grew internally. After thorough research and evaluation, the company decided to adopt Tableau across the company as the standard reporting BI tool in December 2014. Workshops were organized to help employees from various departments familiarize with Tableau through hands-on sessions. This approach brought the SYSTEX team to get up to speed on the software swiftly.

运营影响

Time taken to generate reports have been reduced tremendously from one to two weeks previously to three to four hours currently.
Tableau’s interactive dashboards are 'groundbreaking' for many users as they find themselves benefitting from self-service data analysis.
Tableau has also allowed SYSTEX staff to communicate better with one another across business units and departments rather than relying solely on IT department.

数量效益

Report generation time reduced from weeks to hours

Introducing Tableau to the Family at SYSTEX Corporation

联系我们

欢迎与我们交流!