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IT Simplification to Improve the Healthcare Computing Environment
技术
- 网络安全和隐私 - 应用安全
- 网络安全和隐私 - 端点安全
- 网络安全和隐私 - 身份认证管理
- 网络安全和隐私 - 恶意软件保护
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 网络安全
挑战
日益复杂的恶意软件攻击可能会使医疗保健提供者处于易受攻击的境地，因为他们面临着提高安全性的关键需求，同时还要控制 IT 成本。 Concord 医院一直在努力培养卓越的临床和患者服务声誉。
作为其自动化医疗服务交付的进步方法的一个例子，《医院与健康网络》杂志连续几年将 Concord 评为美国“最有线的医院”之一。为了保持这种卓越运营水平，Concord Hospital 需要一个解决方案来节省时间和资源，同时改善软件许可、补丁管理、资产库存和安全配置的结果。
客户
协和医院
关于客户
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解决方案
IBM® BigFix® 为整个 Concord 医院和首都地区医疗保健组织的 3,800 多个系统提供端点安全、资产发现、软件许可管理和防病毒客户端管理。由于该软件的统一管理架构，IT 员工可以减少繁琐的管理任务，而将更多时间用于为最终用户提供世界一流的客户服务。事实上，Concord IT 员工报告过去需要数周才能执行的补丁和更新操作，现在只需 15 分钟即可完成，并且可以完全了解进度和状态。总体补丁合规性数据已从 40-60% 上升到约 93%。
除了使用 BigFix 来驱动一个活跃的补丁和更新程序之外，医院还部署了该软件，以便从它用于补丁和更新过程、资产清点和发现以及安全的同一控制台查看和控制其第三方防病毒软件配置状态报告。由于这种可见性和控制水平，自 2004 年安装该解决方案以来，Concord 医院的运营和安全完整性都没有受到损害。与 2004 年之前医院的感染率相比，这是一个巨大的进步。
BigFix 的其他用途也为协和医院带来了好处。医院开始使用该软件来监控和管理软件许可证的使用，并通过识别和删除未充分利用的软件，节省了高达 25% 的软件许可成本。
医院还扩展了自动补丁管理，以涵盖广泛使用的应用程序，例如 Adobe 文档管理产品、Apple QuickTime 和 Microsoft Office 软件。 IT 人员使用 IBM Fixlet® 消息来执行定制任务，例如管理第三方防病毒客户端定义文件和调整 DNS 服务器设置。
最后，该软件的资产清单和报告功能正在帮助医院满足《健康保险流通与责任法案》(HIPAA) 和其他立法规定的数据安全和隐私标准。现在可以实施和验证管理电子患者健康信息 (ePHI) 的关键服务器和工作站的安全控制，帮助确认与临床系统交互的计算机满足 HIPAA 对安全性、完整性和可靠性的要求。
收集的数据
Tracking Of Assets
运营影响
数量效益
相关案例.
Case Study
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Case Study
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Case Study
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Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
