下载PDF
LANCASHIRE CARE NHS FOUNDATION TRUST: Providing mobile BI to 6000+ clinicians to improve care, and visibility of performance to Trust executives.
技术
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据可视化
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
适用功能
- 现场服务
- 商业运营
用例
- 远程资产管理
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 系统集成
- 软件设计与工程服务
挑战
Because 97 percent of Lancashire Care’s business is related to the provision of community-based care, its clinicians are frequently away from their desks – continually on-the-go visiting clients. Previously, the Trust’s community services staff worked remotely through a paper-based diary system of record keeping, requiring them to travel back to a dedicated base to re-enter the information through a desktop PC. Consequently, Lancashire Care embarked on a program to transition the majority of its services workforce onto tablet devices, allowing them to directly create, share and consume information through its online networks remotely. This required a flexible Business Intelligence (BI) solution, which large numbers of non-technical staff could easily utilise – primarily through mobile devices – to independently access and share important client and Trust data. Lancashire Care formerly used Microsoft Reporting Services 2008 R2, in conjunction with Performance Point 2010, as its front-end data visualisation layer for desktop-based reporting. However, Lancashire Care found these tools to be incompatible with mobile devices, and therefore unacceptable for the remote delivery and consumption of data.
关于客户
The Lancashire Care NHS Foundation Trust is a healthcare organization in the United Kingdom dedicated to providing community-based care. With a mission to utilize reporting and analytics to increase performance and efficiency, the Trust serves a large number of field-based clinicians who are frequently on the move, visiting clients. The Trust's community services staff previously relied on a paper-based diary system for record-keeping, which required them to travel back to a dedicated base to re-enter information through a desktop PC. This process was inefficient and time-consuming, prompting the Trust to seek a more flexible and mobile-friendly Business Intelligence (BI) solution. The Trust's goal was to improve the quality and efficiency of patient care by enabling clinicians to access and share information remotely through mobile devices. With over 6,000 field-based clinicians, the Trust needed a solution that was easy to use, cost-effective, and scalable to meet the needs of its large and dispersed workforce.
解决方案
After evaluating several BI solutions for mobile devices, Lancashire Care identified Yellowfin as the most suitable option due to its ease of use and high level of interactivity through charts and dashboards. Yellowfin supports device independence, allowing services personnel to run and access all core reporting and analytics capabilities directly from their mobile devices without additional training. This ensures that field staff can benefit from fresh data immediately, as any BI content created through the browser is securely available on any mobile device. Information permissions set up through the browser carry over to mobile devices, ensuring personalized and secure information delivery. Yellowfin's collaborative features also enable the highly dispersed workforce of clinicians and managers to stay connected and share insights by adding commentary to BI content. This capability broadens the knowledge obtained from viewing the same information. Additionally, Yellowfin's value-for-money pricing structure allowed the Trust to start small and scale up without significant cost concerns. The Trust also developed a Balanced Scorecard using Yellowfin, which pulls together clinical, financial, human resources, and quality control information to provide a comprehensive picture of current Trust performance to executives, management, and the Board of Directors.
运营影响
数量效益
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.