Making quality software work for the business, not the other way around

技术

功能应用 - 企业资产管理系统 (EAM)
功能应用 - 企业资源规划系统 (ERP)

适用功能

商业运营
质量保证

服务

系统集成
培训

挑战

TriMed initially used a paper-based quality management system, which became inefficient as the company grew. They then switched to a competitor's eQMS, which also proved to be inflexible and unable to scale with the company's growth. This led to widespread frustration and inefficiency, prompting the search for a more suitable eQMS platform.

关于客户

TriMed is a California-based medical device manufacturer specializing in upper and lower extremity orthopedic implants. Their products help patients recover from musculoskeletal damage. The company has grown significantly, necessitating a robust quality management system to ensure compliance with various regulations such as FDA 21 CFR 820, ISO 13485, MDSA, and MDD CE marking.

解决方案

TriMed chose Qualio as their new eQMS platform in November 2021. Qualio provided a highly configurable and scalable quality system that met TriMed's needs. The implementation was quick, with the system going live by early December. Qualio's expert validation approach and hands-on support were key factors in the decision. The platform allowed for limitless configuration, aligning with TriMed's quality process preferences and freeing them from the constraints of their previous system.

运营影响

Business-wide engagement: 100% engagement with Qualio, including trainees, quality staff, and consultants.
Return on investment: Qualio eliminated the need for an expanded quality team and accelerated product development.
Configurable and flexible eQMS: Qualio's limitless configuration options allowed TriMed to tailor the system to their exact needs.

数量效益

98% of scheduled training completed on time.
29% reduction in customer feedback cycle time.
100% engagement with the quality system.

Making quality software work for the business, not the other way around

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