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MindTickle > 实例探究 > Mindtickle Streamlines Onboarding to Support Nextep’s Growth
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Mindtickle Streamlines Onboarding to Support Nextep’s Growth

技术
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • Professional Service
适用功能
  • 人力资源
挑战
Nextep, a company based in Norman, Oklahoma, was planning for rapid expansion and needed to overhaul its new hire training and onboarding program. The company had goals to expand into two new markets every year, and hiring was key to this growth. However, conducting face-to-face training at such a pace and volume was untenable. Nextep needed high-quality, effective training with consistent messaging across regions. They also wanted to take their onboarding and training program to the next level to quickly meet sales goals and have visibility into learners' progress.
关于客户
Nextep is a company headquartered in Norman, Oklahoma. Founded in 1997, the company has grown to a size of 300 employees. Nextep operates in the HR, Payroll, and Compliance industry. The company had plans for rapid expansion and aimed to expand into two new markets every year. Hiring was key to this growth, and the company needed a high-quality, effective training and onboarding program with consistent messaging across regions.
解决方案
Nextep implemented the Mindtickle Sales Readiness platform to help its sellers achieve their potential and be ready to generate revenue in every customer interaction. Mindtickle’s comprehensive enablement suite delivers outcome-focused training so new hires are ready to perform quickly. They’re trained the way they learn through gamification, role plays, and microlearning. Success is measured, analyzed, and reported so managers can identify gaps in learning and take action to improve outcomes. The platform also enabled Nextep to better control its messaging and made it consistent across regions. Mindtickle also enables reps to share best practices with their peers.
运营影响
  • Nextep was able to overhaul its onboarding program and make it more effective.
  • The company was able to maintain consistency in its messaging across regions.
  • The platform enabled Nextep to ensure that training was actually happening.
数量效益
  • 85%+ adoption rate in using Mindtickle
  • Ramp time for new hires decreased from eight weeks to four
  • Record sales in 2020 with new hires, despite pandemic lockdown

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