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Modernizing Customer Onboarding Process through Cloud-Based Solution
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 水泥
- 建筑与基础设施
适用功能
- 销售与市场营销
用例
- 施工管理
- 基础设施检查
服务
- 云规划/设计/实施服务
- 系统集成
挑战
该公司需要对其新客户入职流程的关键部分进行升级和现代化,这是通往其产品供应的门户。它需要加快流程,通过新的合作伙伴关系促进销售,并与任何合作伙伴无缝集成。
由于 Cognizant 与公司的长期合作关系,公司选择我们对其业务流程核心的匹配应用程序进行重新架构和现代化改造,该应用程序将每个客户的数据与唯一标识符连接起来,并将应用程序迁移到云环境。
客户
未披露
关于客户
一家全球性的商业信息公司
解决方案
Cognizant 开发了一种解决方案,使用敏捷交付方法来满足这两个目标。重新架构涉及将比赛应用程序模块化为微型组件,以使比赛过程更准确、更快、更容易。这有助于通过缩短入职和客户集成周期来确保与客户建立更深层次的关系。
云解决方案以较低的总拥有成本 (TCO) 实现了基础架构的可扩展性和灵活性。
由于该解决方案也与云无关,因此公司可以与任何客户的云平台集成,销售合作伙伴可以向他们的任何客户提供解决方案。
运营影响
数量效益
相关案例.
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