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Moneris Delivers Self-Service BI to More Than 300,000 Customers and Employees
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
适用功能
- 商业运营
- 销售与市场营销
用例
- 质量预测分析
- 供应链可见性(SCV)
服务
- 数据科学服务
- 系统集成
挑战
Moneris Solutions, a leading credit card technology merchant-processing company in Canada, wanted to provide value-added services to its merchants by allowing them to view their debit, Visa, and MasterCard transaction data online. The company also wanted to empower its employees with self-service access to vital information. The challenge was to use business intelligence (BI) to create a self-service web application so customers can obtain a customized view of card payment activity, and access consolidated statements and reports via the Internet. The company also aimed to deploy self-service applications in various internal departments.
关于客户
Moneris Solutions is Canada’s leading technology merchant credit card processing company. The company was formed in December 2000 as a result of a joint investment between the Royal Bank Financial Group and the Bank of Montreal. For years, these companies have provided businesses with advanced, easy-to-use, point-of-sale solutions designed to electronically process and authorize credit and Interac transactions, including customized loyalty card transactions. They formed Moneris Solutions to leverage the synergies between the two companies and provide information-based services to their customers. The company processes 1.7 billion transactions each year.
解决方案
Moneris Solutions implemented Information Builders’ WebFOCUS business intelligence (BI) platform as its enterprise BI standard. This allowed the company to deploy Merchant Direct, an application that allows merchants to view their Interac, Visa, and MasterCard transaction data online. Merchant Direct also enables customers to access consolidated statements and reports, and to obtain a customized view of card payment activity. The self-service application makes it easy to access information about cash flow and consolidated statements, enabling merchants to spend more time focusing on their business and customers, and less on routine administrative tasks. The company also deployed WebFOCUS applications across its enterprise, including the construction of intranet-based reporting applications for several functional areas of the corporation such as sales, management, finance, credit risk, marketing, and operations.
运营影响
数量效益
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