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Information Builders > 实例探究 > Mount Sinai Medical Center in Good Shape With WebFOCUS
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Mount Sinai Medical Center in Good Shape With WebFOCUS

技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
用例
  • 预测性维护
  • 远程资产管理
服务
  • 数据科学服务
  • 系统集成
挑战
Mount Sinai Medical Center, a 1,200-bed facility on Manhattan’s Upper East Side, needed to devise a metrics-based business that holds physicians accountable for performance and quality. They wanted to restructure the reporting environment to improve the accessibility of critical information. The challenge was to resolve information-management and data-quality issues to enable consistent reporting results. They also needed to identify and share Key Performance Indicators (KPIs) via graphical, self-service reports.
关于客户
Mount Sinai Medical Center is a 1,200-bed facility located on Manhattan’s Upper East Side. The center is involved in ongoing debates about healthcare reform, which have revealed the need for greater transparency, accountability, and performance among providers. In response to these needs, Mount Sinai has rolled out a business intelligence (BI) and performance management environment that helps physicians deliver high-quality care while adhering to institution-wide cost and performance standards. The center has been using Information Builders’ WebFOCUS BI and analytics platform for years to provide critical business intelligence via financial and operational reports.
解决方案
Mount Sinai Medical Center implemented a business intelligence (BI) and performance management environment using technology from Information Builders. The primary BI application supports an outpatient group of 1,000 physicians known as Faculty Practice Associates (FPA). The FPA Dashboard provides information about growth, productivity, and revenue-cycle metrics along with sophisticated analytic tools. Physicians and administrators use the dashboard to run their practices more productively, and managers use it to align operational objectives with corporate strategy. The dashboard and associated analytics are available to all FPA physicians, allowing for greater inclusion of physicians in the business of clinical practice and enhancing performance. The FPA Dashboard also helps Mount Sinai uncover the root causes of issues and instigate targeted improvement initiatives.
运营影响
  • Mount Sinai can enforce strategic business priorities without compromising on care.
  • The system helped the institution recover $3 million in missed charges in a single year.
  • The BI tools help accounts receivable personnel analyze patient accounting data from an Oracle data warehouse, which stores information about closed accounts.
数量效益
  • The medical center recently identified more than $5 million in missed charges, rebilled for them, and recouped close to $3 million in a single year from insurers who underpaid patient bills based on their contractual obligations.

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