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Nissan Saudi Arabia: Enhancing Customer Engagement with AI-based Chatbot on WhatsApp
技术
- 网络与连接 - 5G
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 汽车
- 零售
适用功能
- 销售与市场营销
用例
- 楼宇自动化与控制
- 对话机器人
服务
- 系统集成
挑战
Nissan 沙特阿拉伯需要一种通信方法来满足沙特阿拉伯客户 24/7 的需求。
关于客户
日产沙特阿拉伯是一家全国销售公司,为沙特阿拉伯的日产汽车提供销售和服务。他们拥有多个授权零售经销商和独立零售商。
解决方案
Nissan 沙特阿拉伯添加了基于人工智能的聊天机器人服务以及经过验证的 WhatsApp 渠道,以提高客户参与度并为客户提供 24/7 全天候支持。
运营影响
数量效益
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