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Opal Helps Customers Shine Thanks to Datto
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- Professional Service
- Software
适用功能
- 商业运营
- 设施管理
服务
- 云规划/设计/实施服务
- 网络安全服务
挑战
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
关于客户
Opal Business Solutions is a company that specializes in protecting data and providing peace of mind to their clients. They offer a range of services including managed IT services, cloud hosting, and custom software solutions. Opal has a strong focus on ensuring data security and reliability for their clients. They partnered with Datto to enhance their backup and disaster recovery capabilities after experiencing issues with their previous solution. One of their clients, SP Flooring & Design Center, benefited significantly from this partnership during a ransomware attack.
解决方案
Opal Business Solutions switched to Datto for a more robust backup and disaster recovery solution. During the ransomware attack on SP Flooring & Design Center, Opal's team quickly isolated the infection and assessed the damage. They disabled the compromised account, shut off remote access, and restored the server to a backup within 15 minutes. The recovery process was efficient, taking less than an hour, thanks to Datto's technology. Datto's Screenshot Verification provided proof of successful backups, and the ease-of-management reduced the time spent on managing backup failures. Datto's technical support was also a key factor in ensuring quick resolution of issues.
运营影响
数量效益
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