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Optiable's Transformation: Enhancing Performance and Productivity with SweetProcess
适用行业
- 设备与机械
用例
- 时间敏感网络
服务
- 系统集成
挑战
Optiable 是一家通过技术帮助律师事务所简化工作流程的公司，该公司面临着重大的运营挑战。首席执行官克雷格·拜尔 (Craig Bayer) 花费了大量时间对员工进行微观管理并手动记录流程，这不仅耗时而且效率低下。缺乏系统的运营方法导致团队对其效率缺乏信任。任务没有经过多重验证就无法完成，总担心漏掉什么。这种情况对业务产生了负面影响，因为我们花了很多时间来解决问题，而不是专注于增长和生产力。
关于客户
Optiable 是一家总部位于路易斯安那州的公司，专门帮助律师事务所利用技术简化其工作流程。该公司致力于使用与其所协助的业务相一致的特定工具，用更有组织性的结构取代旧的、生产力较低的结构。通过利用最新的生产力工具，Optiable 使从业者能够随时随地工作，专注于他们的专业知识并为客户取得胜利。该组织通常由三到五名全职员工组成的团队运营，具体取决于他们的工作负载需求。
解决方案
解决 Optiable 运营挑战的方案是 SweetProcess，这是 Craig Bayer 通过朋友发现的系统。 SweetProcess 提供了一系列吸引拜耳的功能，使他毫不犹豫地注册了。该系统使 Optiable 能够全面记录其业务流程，包括添加图像和视频以帮助理解。它还有助于组织工作流程并提高生产力，减少因混乱而造成的精神疲惫。 SweetProcess 还通过提供充足的工作信息来提高员工效率，减少对拜耳指导的依赖。最后，系统自动执行重复任务，确保日常操作中不会遗漏任何小而重要的任务。
运营影响
数量效益
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