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Optimizing Tourism Management with IoT: A Case Study of Andorra Turisme, S.A.U.
技术
- 基础设施即服务 (IaaS) - 公共云
- 平台即服务 (PaaS) - 应用开发平台
适用功能
- 产品研发
- 销售与市场营销
用例
- 库存管理
- 过程控制与优化
挑战
Andorra Turisme, SAU 是一家为帮助安道尔旅游业发展和推广而创建的上市公司,在优化公司管理流程方面面临着重大挑战。该公司的主要战略目标是提高安道尔作为旅游目的地的竞争地位,但它受到三个主要问题的阻碍。首先,部门间管理不善,导致效率低下、沟通不畅。其次,该公司严重依赖印刷文档,这不仅增加了成本,还减慢了流程。最后,公司行政管理密集、复杂,运营更加复杂,难以快速有效地实施变革。
关于客户
Andorra Turisme, SAU 是一家位于安道尔安道尔城的上市公司。其主要作用是帮助安道尔旅游业的发展和推广,旨在提高该国作为旅游目的地的竞争地位。作为其战略目标的一部分,安道尔旅游局致力于领导安道尔旅游营销政策和战略的设计和实施,并与价值链中涉及的各个公共和私人机构合作。该公司在优化管理流程方面面临挑战,特别是跨部门管理、对印刷文档的依赖以及复杂的行政管理等方面。
解决方案
安道尔旅游局的挑战的解决方案是由 BSS Consultores 实施的 AuraQuantic 业务流程管理 (BPM) 平台。选择这个平台是因为它接近并了解安道尔旅游局的特殊性。实施过程需要仔细考虑几个关键点。其中包括消除工作流程的手动部分、简化设计和定义流程以实现灵活性和敏捷性、基于数据库而不是物理文档支持的流程管理、消除纸质文档、合并数字签名以及引入管理数据保护法。其结果是建立了一个有效且高效的流程管理系统,确保了基于既定准则的运营质量。
运营影响
数量效益
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