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Platform for speed, innovation & growth
技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 连接平台
适用功能
- 商业运营
- 销售与市场营销
用例
- 过程控制与优化
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 系统集成
挑战
Splunk, a rapidly growing enterprise software company, was facing challenges in maintaining its pace of growth post-IPO. The company was using cloud technologies such as Salesforce for sales, NetSuite for finance, and other custom applications, including one for fulfillment. However, they were using a data extraction, transformation and loading tool (ETL) to manage the data flows between their systems and for an order fulfillment process across their sales, finance and fulfillment teams. This ETL tool was a black box, which made it challenging for Splunk's developers and IT team to quickly drive and support innovation. Moreover, the ETL tool proved to be incompatible with the company's fast-moving processes and goal to be a 100% cloud platform, as the tool required an on-premises agent. The system also ran in 15-minute cycles rather than in real time, limiting the speed of order processing.
关于客户
Splunk is an enterprise software company that makes machine data accessible, usable and valuable to everyone. The company is headquartered in San Francisco, California and operates in the technology industry. Splunk has seen one of the fastest growth rates among technology companies. To support this continued growth at scale, the company needed a technology platform for agility – a platform that allows them to go fast while minimizing risk. The company's website is www.splunk.com.
解决方案
Splunk found the integration partner they needed in MuleSoft's Anypoint Platform. It was the ideal solution for their specific immediate integration needs, but most importantly, their platform for the future. Anypoint Platform offered a built-in IDE, hosted web services and service orchestration that was 100% cloud based. In addition to a connector software development kit (SDK) for custom connector building, the MuleSoft platform offered seamless synchronization with 120 out-of-the-box connectors, including Salesforce and NetSuite. MuleSoft also provided dedicated hosting, developer support, and integrated technologies that they could seamlessly build on. Within 20 days of launching Anypoint Platform, Splunk achieved a streamlined quote to cash flow, in which license key generation was automated seamlessly. They were able to expedite the fulfillment portion of their Quote to Cash cycle to faster serve their clients, complete processing of their numerous orders by year's end and increase overall operational efficiencies.
运营影响
数量效益
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