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ShipHawk > 实例探究 > POLYWOOD Case Study
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POLYWOOD Case Study

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 消费品
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 库存管理
  • 仓库自动化
服务
  • 系统集成
挑战
POLYWOOD, a company that manufactures outdoor furniture from recycled materials, was experiencing rapid growth and needed a shipping solution that could scale with its expansion. The company was manually processing every order, which was a barrier to growth. The IT department was spending a significant amount of time supporting the team to ensure labels were printing out at the correct times and that user settings were accurate for the numerous systems they were using. POLYWOOD also needed a shipping solution that would integrate seamlessly with Acumatica, their ERP system, and sync order and shipment fulfillment data.
关于客户
POLYWOOD is a company that was founded in 1990 by two friends who wanted to develop functional furniture that could withstand the test of time, but was also sustainable and beneficial for future generations. They used old milk jugs, detergent bottles and other recyclables to create POLYWOOD lumber, a durable, weather-resistant material that forms the basis for all of the company’s products. POLYWOOD is based in Syracuse, IN, and its outdoor dining furniture, Adirondack chairs, benches, swings, chaise lounges and other products can be found in major retail stores, wholesale clubs and just about everywhere furniture is sold.
解决方案
POLYWOOD implemented ShipHawk, a shipping solution that streamlined its order fulfillment process and scaled batch processing. The warehouse team at POLYWOOD can now assign orders to batches and group them by things like SKU, bin number, created date, or recipient, not just for better organization and visibility, but also to expedite actions on a larger group of orders. ShipHawk's API-based integration enabled smarter decision making and was flexible enough to be used in many workflows of the business, whether it's helping POLYWOOD make smarter decisions about where to manufacture or enabling the company to give the customer better information to make choices about shipping before they even check out the website.
运营影响
  • Increased order volume but only using 60% of the workers as with their previous process
  • Able to move shipping process workers to other value-add roles
  • Automated order fulfillment processes
数量效益
  • Doing more volume with about 60% of the shipping processors compared to the previous year

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