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Powerful Transportation Management Software for Crowley Logistics
技术
- 分析与建模 - 实时分析
- 功能应用 - 运输管理系统 (TMS)
适用行业
- 国家安全与国防
适用功能
- 物流运输
- 采购
用例
- 车队管理
- 供应链可见性(SCV)
服务
- 系统集成
- 培训
挑战
Crowley Logistics Inc., a subsidiary of Crowley Maritime Corp., sought to bid on the U.S. Department of Defense’s (DoD) largest surface transportation contract to date. The scale and complexity of this project was a first for Crowley, requiring it to establish a new department to support the work and partner with a transportation management system (TMS) provider that could address the complexity and demands of the contract, specifically the execution of the LTL and freight optimization requirements. This project was made even more challenging with the addition of new DoD expectations regarding the frequency and type of communications from Crowley, along with new requirements for freight tendering. When considering TMS providers, Crowley’s approach included the question “How do we accomplish the unknown?” This contract was full of “firsts” for the DoD and for Crowley; the new demands and new business approaches made it imperative to find a fundamentally different kind of TMS that could be responsive to these unknowns.
关于客户
Crowley Logistics Inc., a subsidiary of Crowley Maritime Corp., is a worldwide partner offering flexible, scalable and agile logistics solutions. Crowley provides end-to-end logistics services – backed by more than 125 years of experience – in domestic and international markets, including inland transportation services throughout most of North America. The company sought to bid on the U.S. Department of Defense’s (DoD) largest surface transportation contract to date, which required it to establish a new department to support the work and partner with a transportation management system (TMS) provider that could address the complexity and demands of the contract.
解决方案
Crowley found what it needed in 3Gtms, a Tier 1 TMS provider. Partnering its own logistics expertise with the power and flexible architecture of the 3Gtms system, Crowley’s DoD bid was successful and its contract with 3Gtms was one of the TMS industry’s largest agreements announced that year. With 3Gtms, Crowley has a powerful, multi-modal TMS to serve as the backbone for all forms of the DoD’s surface transportation activities at vendor facilities and military installations. Specifically, 3Gtms is responsible for managing shipments of MRO (maintenance, repair and operating) supplies to 64 military locations throughout the U.S. and Canada. 3Gtms configured the TMS to meet over 200 pages of DoD requirements and conducted eight workshops to test and verify that the system would deliver what Crowley needed, including delivery dates, tracking and tracing, the ability to accept different EDIs, and manage different equipment types to load and configure. 3Gtms conducted teaching and training sessions with the Crowley team on the new approach to managing freight and to support change management efforts.
运营影响
数量效益
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