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实例探究 > Primary care network enhances care by communicating patient insights at scale

Primary care network enhances care by communicating patient insights at scale

技术
  • 分析与建模 - 预测分析
  • 应用基础设施与中间件 - 数据可视化
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
  • 质量保证
服务
  • 软件设计与工程服务
  • 系统集成
挑战
South Calgary Primary Care Network aims to deliver better health outcomes by ensuring patients receive the right care, from the right health professional, at the right time. To help employees improve service levels, the network provides employees with Qlik visualizations that highlight important metrics such as number of referrals and patient wait times. However, because visualizations can be difficult to interpret, the network’s analytics team spent a significant amount of time explaining key takeaways to different departments. The network realized it needed to communicate these insights in a more scalable way.
关于客户
South Calgary Primary Care Network is a healthcare organization focused on delivering better health outcomes by ensuring patients receive the right care from the right health professional at the right time. The network employs a variety of healthcare professionals and uses data-driven insights to improve service levels. They provide employees with Qlik visualizations to highlight important metrics such as the number of referrals and patient wait times. However, the complexity of these visualizations often requires the analytics team to spend significant time explaining key takeaways to different departments. This led the network to seek a more scalable solution for communicating insights.
解决方案
The analytics team decided to use Narratives for Qlik to instantly transform complex visualizations into dynamic narratives that communicate interesting trends such as patient load across doctors and changes in patient wait times. By integrating narratives into each Qlik Sense dashboard, all healthcare professionals, regardless of skill set, can understand data trends that will increase service levels and ultimately lead to better health outcomes. Instead of spending countless hours explaining key takeaways to different departments, the network can automatically communicate important and interesting information in a language that everyone understands.
运营影响
  • Increased productivity for the organization by minimizing time spent explaining and interpreting healthcare trends.
  • Empowered the organization to understand patient data to make better operational decisions.
  • Widened adoption among members by making Qlik Sense more accessible to those without an analytical skill set.

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