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PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 协作机器人
- 远程协作
服务
- 云规划/设计/实施服务
挑战
PureFluent 是一家翻译服务公司，在管理其翻译和文档审查流程方面面临挑战。该公司经常从客户那里收到不可编辑格式的文件，这需要工作人员将文本转换为文字处理或电子表格文档。在翻译过程中，维护版本控制是一项挑战，因为 PureFluent 将工作发送给多个地理位置的数百名翻译人员。工作人员还需要管理大量电子邮件和 FTP 事务，以提交翻译供客户审查并确保整合所要求的更改，这也很耗时。此外，工作人员花费大量时间在电子邮件中搜索特定附件。
关于客户
PureFluent 是一家快速发展的创新型翻译服务公司，客户遍布 20 多个国家。公司拥有一支小型内部员工队伍和一支地理分散的专业自由译员团队，每年翻译超过 700 万字，每月翻译多达 100 种不同的语言组合。公司需要一种更有效的方式来共享文档、维护版本控制并集成客户要求的更改。
解决方案
PureFluent 与 IBM 业务合作伙伴 Artriom 合作，采用了 IBM Connections Cloud（一套用于协作和文档管理的云工具）和 IBM Verse（用于基于云的通信）。IBM Connections Cloud 将公司的业务社交网络与网络会议和协作功能（如文件存储和共享、即时消息和活动管理）结合在一起，所有这些都在高度可用的 IBM 云上提供。PureFluent 内部员工现在可以更快、更轻松地与客户和自由译者共享翻译，公司还可以从为客户和译者提供的免费访客帐户中受益。
运营影响
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