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QlikView Customer Snapshot – KGM Kugelfabrik
技术
- 分析与建模 - 实时分析
适用行业
- 设备与机械
适用功能
- 质量保证
- 销售与市场营销
用例
- 需求计划与预测
- 质量预测分析
服务
- 数据科学服务
挑战
KGM Kugelfabrik, a manufacturer of precision spheres, was facing several challenges in its operations. The company was dealing with long start-up times and laborious analysis processes. The evaluation and graphic preparation of data could only be done by converting the information to Excel spreadsheets. The company required different evaluations, including static evaluations that enable comparisons between two time periods. Furthermore, the company was dealing with diverse data sources, including Microsoft Dynamics, Access, and Excel.
关于客户
KGM Kugelfabrik is a manufacturing company that specializes in the production and international sales of precision spheres made from a wide range of materials. The company was established in 1913 and operates in the industrial machinery sector, specifically in the industrial components sub-industry. KGM Kugelfabrik is headquartered in Fulda, Hesse, Germany, and has a workforce of 200 employees. The company generates a turnover of €20 million.
解决方案
To address its challenges, KGM Kugelfabrik implemented QlikView, a business intelligence tool. The solution was used in various areas of the company. In quality management, customer satisfaction analysis indicators were used as part of quality management according to DIN EN ISO 9001 standards. In sales, the tool was used for usage, business potential, and turnover according to client/region/sector. For general management, turnover figures were analyzed using QlikView. The implementation of the solution took just four weeks.
运营影响
数量效益
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