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Twilio > 实例探究 > Qure4u:通过数字参与为医疗保健提供者提供支持
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Qure4u's Digital Health Platform Transformation with Twilio

技术
  • 分析与建模 - 实时分析
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 医疗保健和医院
  • 生命科学
适用功能
  • 物流运输
  • 质量保证
用例
  • 远程病人监护
  • 篡改检测
挑战
医疗保健组织在 COVID-19 大流行期间面临着巨大的挑战,迫使他们快速学习、适应和转变提供医疗保健的方式。
关于客户
Qure4u 是一家医疗保健技术公司,旨在创造以提供商为中心的创新,为医生及其合作伙伴提供有效、可靠地与患者互动所需的工具。
解决方案
Qure4u 的数字健康平台为医疗保健提供商提供了一套全面的工具,包括用于数字参与的低摩擦和自助服务解决方案。该平台旨在使提供者能够专注于护理,而不是技术。
运营影响
  • Qure4u's platform has brought the patient and care team together, wherever they are. Digital means of patient engagement were paramount at the height of the pandemic, and Qure4u's platform allowed patients to communicate with providers via their preferred channel. The company’s Quicklink product has increased convenience and efficiency, enabling patients to receive timely calls to action through text message, such as appointment reminders or links to complete forms or view care instructions, without the need to download an app or create a log-in. The DriveUp feature has allowed providers to better control waiting room volumes and know exactly where queued patients are in the check-in process. As the way patients interact with healthcare providers continues to evolve, Qure4u is focused on advancing its multichannel communications features to increase access to care, optimize care delivery, and improve patient engagement.
数量效益
  • 800,000 messages sent each month
  • 285% growth in payment transactions
  • 500,000 COVID-19 vaccinations facilitated

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