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AssetWorks > 实例探究 > Realizing Tangible ROI in Tough Economic Times
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Realizing Tangible ROI in Tough Economic Times

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
适用行业
  • 教育
适用功能
  • 设施管理
  • 维护
用例
  • 楼宇自动化与控制
  • 库存管理
  • 预测性维护
服务
  • 软件设计与工程服务
  • 系统集成
挑战
California State University, Fresno, was facing significant challenges due to a budget crisis in the State of California. The university's maintenance management system, known as the Maintenance Management System (MMS), was outdated and could no longer support the school's evolving needs. The university needed a system that could provide online access to facilities records, up-to-date information, and the ability to put real figures behind key business assumptions. The university was also looking for ways to run lean while preserving service quality amidst budget cuts and growing service needs.
关于客户
California State University, Fresno, also known as Fresno State, is a part of the California State University System. It is located in California’s Central Valley and is integral to the state’s fifth largest metropolitan area. Founded in 1911, Fresno State has evolved from a humble teachers college to a modern, world-class institution of higher education comprised of eight colleges and schools. The university spans 1,399 acres, including a 388-acre main campus, and serves 22,000 students with a staff of 2,000 employees.
解决方案
Fresno State implemented AiM from AssetWorks to address its challenges. The university targeted several pain points for remediation, including improving work management processes, automating billing, integrating with the university’s PeopleSoft ERP system of record, improving inventory control, and implementing a bulletproof purchasing system. AiM was also used to provide complete transparency to detailed financial data. The university also implemented AiM iDesk for iOS, a mobile solution that allowed Plant Operations to almost eliminate the need for a full-time data entry clerk. AiM was also used to track and manage preventive maintenance, inventory control, and green improvements like HVAC upgrades in older buildings.
运营影响
  • Fresno State has witnessed a 20% increase in billable services year/year, even with fewer personnel and an overall decrease in service requests.
  • The university has been able to reduce paperwork significantly with the use of AiM iDesk, increasing data accuracy two-fold.
  • The university has been able to pinpoint areas of inefficiency and make improvements in areas such as preventive maintenance and inventory control.
数量效益
  • Revenues have increased even as less work was being performed. Billable services jumped nearly $100,000 in the first year, nearly doubled in the second year, and reached over a half million dollars by year three, up from $189,000 in year one.
  • 70% of calls to the work control center have been eliminated, because students and faculty can access AiM on the Web, enter requests, and obtain a tracking number.
  • Inventory carrying costs have declined.

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