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Reducing Operational Overhead and Building Value through Improved Visibility
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- Software
适用功能
- 产品研发
- 质量保证
用例
- 工厂可见化与智能化
- 预测性维护
服务
- 云规划/设计/实施服务
- 数据科学服务
挑战
随着 Arc XP 的发展，运营开销也随之增加，Arc XP 团队越来越难以跟踪环境并满足 SLO。团队需要找到一种可以在复杂环境中工作的监控工具，让组织能够专注于为客户创造价值。该公司的云基础设施正在扩展到全球多个地区，足够的可见性对于确保为客户提供高质量的体验至关重要。此外，工程团队希望有一个更好的工具来帮助他们提供技术支持和 IT 运营。工程师没有通用的主动警报系统可以在问题出现时立即通知他们，也没有可以帮助他们快速诊断问题的解决方案。这些技术障碍虽然很严重，但最终给组织带来了更根本的业务挑战。Arc XP 团队花在运营和支持上的时间越多，他们利用自身优势实现组织创始使命的机会就越少。
关于客户
Arc XP 是华盛顿邮报的一个独立部门，拥有 300 名员工。它是一个云原生数字体验平台，可帮助大型组织创建和分发内容、推动数字商务并提供强大的多渠道体验。随着报纸出版商将重点转向应对不断变化的消费者行为并满足日益增长的数字内容需求，许多报纸出版商面临着在 24 小时新闻周期内创建、策划和分发内容的复杂性的挑战。对于华盛顿邮报来说，答案是开发一个名为 Arc XP 的内部内容管理系统 (CMS)。Arc XP 旨在支持每天创建数万条内容，现在是华盛顿邮报的一个独立部门，提供端到端数字体验平台，支持全球媒体公司、品牌和企业组织的内容、数字商务和前端网站体验。自 2014 年推出以来，Arc XP 经历了爆炸式增长，目前为 25 个国家/地区的 1,900 多个网站提供每月 80 亿次页面浏览量。
解决方案
Arc XP 团队知道，一个强大而集中的监控系统可以帮助他们克服这些早期的成长烦恼。但要找到一个可以在特定环境中工作的监控工具并不容易。该平台已经发展成为一组相互连接的微服务，这些微服务最初是由《华盛顿邮报》的不同业务部门编写的独立工具。这些工具使用各种语言、框架和数据库类型构建，包括 Go、Java、Node.js、React、Python、Amazon Aurora 和 MongoDB。时至今日，不同的工程团队负责开发和维护该平台不断增长的多样化微服务集。为了应对这些复杂的监控挑战，Datadog 提供了一个明确的解决方案。Arc XP 团队看到 Datadog 基于云并且支持平台的多语言环境，因此试用了该工具。在试用期间，Datadog 的易用性脱颖而出。当 Arc XP 开始使用 Datadog 时，第一印象是它易于使用，并为所有人（包括开发人员、QA 团队、性能团队和产品团队）提供了共享的单一事实来源。
运营影响
数量效益
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