Revolutionizing Production Issues Management: A Case Study on Bosch Automotive

技术

功能应用 - 计算机化维护管理系统 (CMMS)

适用行业

汽车
消费品

适用功能

维护

用例

库存管理
供应链可见性(SCV)

服务

培训

挑战

博世汽车是全球技术和服务提供商博世的一个部门，其查尔斯顿工厂面临着重大的沟通挑战。该工厂专门生产动力总成和电动机零件，使用双向无线电进行通信。这种方法效率低下，因为它限制员工一次只能联系一个人。缺乏简化的通信系统阻碍了工厂的生产力和效率。此外，该工厂即将面临新产品的启动，这需要从设置到全职生产再到客户交付的快速提升。该工厂还拥有基于绩效的薪酬体系，但缺乏明确的方法来跟踪和展示员工的技能和熟练程度。

关于客户

博世汽车是博世的一个部门，博世是一家全球技术和服务提供商，在全球拥有 440 多个分支机构和 260 个生产设施。博世的业务领域包括汽车、建筑技术、消费品等。博世汽车位于南卡罗来纳州查尔斯顿的工厂拥有近 1,500 名员工，专门生产动力总成和电机零部件。该工厂采用绩效工资制度，在实施 Poka 平台之前面临着沟通和技能跟踪方面的挑战。

解决方案

博世汽车实施了 Poka 试点计划，以改善工厂内的沟通。 Poka 的通信模块使工厂能够通过图片和视频等富媒体同时向多人跟踪、共享和更新有价值的信息。该工厂还设置了 Poka TV 来展示预防性维护仪表板，并向工艺技术人员发放了与 Poka 连接的 Fitbit 设备，以自动通知维护请求或问题解决方案。创建了一个“战争表”来显示主要生产线的看板，突出显示新问题、寻求帮助和已解决的问题单。 Poka 平台还用于记录和显示员工的技能和熟练程度，为管理提供可见性，并为轮班和新任务提供灵活性。该工厂目前正致力于使用 Poka 设计快速高效的入职流程。

运营影响

The implementation of the Poka platform has revolutionized the way Bosch Automotive manages production issues. The platform has not only improved communication within the plant but also empowered frontline workers by giving them a voice heard throughout the organization. It has created a clear escalation route for any problems they may face. The skills matrix on Poka has also allowed workers to proactively learn on the job and showcase their proficiency levels. This granular tracking has provided visibility for management to see who is actively trying to grow their knowledge and who is out of date. The plant is now working on expanding the use of Poka to other plants around the world and designing a quick and efficient onboarding process.

数量效益

The plant executed a rapid ramp-up for a new product startup quicker than they have ever done in over 50 years of operation.
The Poka platform allows for real-time communication to multiple people at once, significantly improving the efficiency of information sharing.
The skills matrix on Poka provides a clear record of each associate's trained and demonstrated skills, allowing for more flexibility in shift transfers and new assignments.