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Reykjavik Sightseeing: Enhancing Tourism Experience with IoT
技术
- 传感器 - 声学传感器
- 传感器 - 全球定位系统
适用行业
- 汽车
- 设备与机械
用例
- 公共交通管理
- 车载远程信息处理
挑战
Reykjavik Sightseeing 是雷克雅未克市和冰岛西南部导游一日游的领先旅游运营商，面临着为更广泛的客户提供服务和改善用户体验的挑战。该公司希望向客户提供直观且易于使用的音频内容，以增强他们的观光体验。挑战在于以多种语言提供这些内容，以满足游客的不同语言需求。此外，该公司希望确保内容交付是自动化的，并由巴士位置触发，以便为游客提供相关且及时的信息。
关于客户
雷克雅未克观光公司是一家领先的旅游运营商，提供雷克雅未克市和冰岛西南部的导游一日游。公司致力于为客户提供丰富、愉快的观光体验。它迎合来自不同语言背景的各种客户。该公司以其增强旅游体验的创新方法而闻名，并始终寻找利用技术更好地服务客户的方法。随着基于物联网的音频指南的推出，该公司在改善用户体验和迎合更广泛受众方面迈出了重要一步。
解决方案
为了应对这一挑战，Reykjavik Sightseeing 为巴士上的每个座位配备了耳机和 Android 平板电脑。这些平板电脑预装了一个自定义应用程序，其中包含十种语言的音频内容，以补充每次旅行的英语导游。游览可以离线进行，并且音频是使用 GPS 自动触发的。该应用程序是使用自动导游模板设计的，该模板具有支持 GPS 的旅游以及高质量的照片和音频解说。该应用程序还使用带有自定义点内容模板的户外 GPS 导游。客户提供了品牌资产，例如应用程序图标、加载图像、横幅徽标，并选择了主题颜色。参观中的每个地点都有一个自定义页面，用于在联想平板电脑上显示媒体内容。该应用程序仅在公交车上提供的设备上可用，并通过 Locatify Kiosk 进行管理，这使得该公司能够远程更新设备。
运营影响
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