Santa Barbara County Fire Dept. Case Study

技术

应用基础设施与中间件 - 数据交换与集成

适用行业

国家安全与国防

适用功能

现场服务

用例

远程资产管理

服务

数据科学服务

挑战

The Santa Barbara County Fire Department (SBCFD) in California is tasked with performing defensible space inspections on more than 16,000 buildings in their area each year. Defensible space is an area around a structure designed and maintained to reduce its fire risk. During an inspection, firefighters conduct a structural survey on the building to identify its material makeup and ensure it has a 100-foot buffer, free from dead trees and overgrowth. Until recently, the department used paper inspection forms, an inefficient process that made surveying every structure in the county a challenge. This system gave SBCFD no visibility into how many inspections each of its 16 stations were responsible for. One station might complete two dozen inspections, while another had a backlog of thousands — more than they could possibly complete in the time allotted. And it was difficult (if not impossible) to know how many inspections had been completed, or if any buildings in high fire-danger areas were not in compliance, putting residents at higher risk.

关于客户

The Santa Barbara County Fire Department (SBCFD) is a fire department in California, United States. It is responsible for conducting defensible space inspections to protect the property and residents of their region. The department comprises 16 stations and is tasked with performing these inspections on more than 16,000 buildings in their area each year. The department was previously using paper inspection forms, an inefficient process that made surveying every structure in the county a challenge. The department had no visibility into how many inspections each of its 16 stations were responsible for, and it was difficult to know how many inspections had been completed, or if any buildings in high fire-danger areas were not in compliance.

解决方案

SBCFD decided to try a mobile data collection solution to keep better track of their inspections and to provide them with real-time data to explain the things they were seeing during wildfires. They chose Fulcrum due to its customizability and ease of use. SBCFD rolled out Fulcrum to a few inspectors to test. They received feedback and made changes accordingly. Once they were in a good place, they rolled it out to the entire department. Fulcrum for defensible space inspections has enabled SBCFD to better allocate its resources. Now they can just look at a map and see which areas have been covered and where more inspectors are needed. Implementing Fulcrum has also allowed for decentralized data collection throughout SBCFD’s stations, which are spread throughout the county.

运营影响

Fulcrum for defensible space inspections has enabled SBCFD to better allocate its resources. Now they can just look at a map and see which areas have been covered and where more inspectors are needed.
Implementing Fulcrum has also allowed for decentralized data collection throughout SBCFD’s stations, which are spread throughout the county.
The inspections are now getting done much faster. Before adopting Fulcrum, the department could only get to less than half of the county’s properties each year. But in 2019, the rate of completion was up to 90%.

数量效益

Before adopting Fulcrum, the department could only get to less than half of the county’s properties each year. But in 2019, the rate of completion was up to 90%.
The inspections are now getting done much faster. Before adopting Fulcrum, the department could only get to less than half of the county’s properties each year. But in 2019, the rate of completion was up to 90%.