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Santa Barbara County Tracks IT Assets in 250 Locations with Fishbowl Warehouse®
技术
- 功能应用 - 库存管理系统
适用功能
- 仓库和库存管理
用例
- 库存管理
- 资产健康管理 (AHM)
服务
- 系统集成
挑战
The IT Network Division of Santa Barbara County, California, was tasked with monitoring all IT asset warranties while keeping track of all purchased and consumed assets across 250 locations. The existing asset tracking system, a customized Access database, was incomplete and difficult to use. It only performed basic tracking and organizing, and lacked the ability to generate different views or lists unless customized by a programmer. The division needed a user-friendly, customizable solution that could efficiently track assets, manage warranties, and generate estimates for new assets.
关于客户
The customer in this case study is the IT Network Division of Santa Barbara County, California. The division is responsible for maintaining and managing the IT for 250 locations throughout the county. This includes monitoring all IT asset warranties and keeping track of all purchased and consumed assets. The division has ten staff members who require regular access to the asset tracking system, each with different needs for information, reports, and functionality. The division oversees the IT assets across 250 different locations around the county, relying on the system to track part lists and locations of all assets. They also need to generate estimates for new assets in a quick and efficient manner.
解决方案
The division chose Fishbowl Warehouse as their new asset tracking system. Fishbowl Warehouse is a standalone asset tracking solution that is cost-effective and scalable, suitable for any organization seeking to track assets. It offers a comprehensive standard format out of the box and is full of customizable features. The division found it easy to import their existing data into Fishbowl. The system allows them to view what the county purchased over the years, track each asset’s location, and manage the warranties. These functions are essential for creating detailed budgets and assessing the life of assets within the department. Fishbowl also enables the division to streamline its budget while increasing its credibility when asking for additional funds.
运营影响
数量效益
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