Satisfying the Global Demand for Technical Components

技术

应用基础设施与中间件 - 数据交换与集成
平台即服务 (PaaS) - 应用开发平台

适用行业

消费品
电子产品

适用功能

商业运营
销售与市场营销

用例

库存管理
供应链可见性(SCV)

服务

软件设计与工程服务
系统集成

挑战

Ten Cate Enbi, a company that specializes in manufacturing plastic and rubber components for office and domestic equipment, faced a significant challenge in managing its global operations. The company operates factories in various locations worldwide, including the US, Mexico, Hungary, the Netherlands, France, Germany, and Singapore. This global presence allows Ten Cate to take advantage of currency fluctuations and produce local variants of products at competitive prices. However, managing such a widespread operation required an accurate real-time view of all aspects of the business. The company needed a multilingual, multi-currency system to support its factories worldwide. Furthermore, the company's strategy of acquiring and developing complementary businesses to extend its product range and market penetration required a flexible ERP system that could adapt to new business models.

关于客户

Ten Cate Enbi is a company that specializes in manufacturing plastic and rubber components, parts, and packaging for office and domestic equipment. The company's products are used in a variety of office products such as fax machines, printers, mobile phones, and vacuum cleaners. Ten Cate's customers include high-profile companies like Rank Xerox, HP, Lexmark, Mitsubishi, Siemens, Philips, and many other famous names. The company operates factories in various locations worldwide, including the US, Mexico, Hungary, the Netherlands, France, Germany, and Singapore. It also plans to expand into countries like Malaysia. The company employs over 1300 people and operates from ten locations around the world. Ten Cate's philosophy is to build factories wherever its customers operate, aiming to be a global company with a local presence.

解决方案

To address these challenges, Ten Cate implemented Glovia, an integrated ERP system. The Glovia system runs on three servers located in the US, Europe, and Asia, and uses Sun Solaris hardware, an Oracle database, and Cognos management information tools. The system provides a centralized service, allowing Ten Cate to see immediately if a product is in stock in any of its locations worldwide, determine the price, and estimate the lead time for delivery. Glovia's multi-language and multi-currency capabilities are a major asset, enabling users to have screen displays in their native language and making it easy for Ten Cate to deal with customers and suppliers inside and outside the Euro-zone. The company is also looking at Glovia's e-commerce modules for its ordering system, which will enable customers to check order status online, 24 hours a day from anywhere in the world.

运营影响

Glovia's multi-language and multi-currency capabilities have made it easy for Ten Cate to deal with customers and suppliers inside and outside the Euro-zone.
The company can now monitor profit margins and fine-tune its pricing structure in response to competitive pressure, changes in material costs, and overheads.
The implementation of Glovia has enabled Ten Cate to provide a centralized service, allowing the company to see immediately if a product is in stock in any of its locations worldwide, determine the price, and estimate the lead time for delivery.