下载PDF
Information Builders > 实例探究 > Scotiabank Invests in iWay Software Integration Technology
Information Builders Logo

Scotiabank Invests in iWay Software Integration Technology

技术
  • 应用基础设施与中间件 - API 集成与管理
  • 应用基础设施与中间件 - 数据交换与集成
  • 应用基础设施与中间件 - 数据库管理和存储
适用行业
  • 金融与保险
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 需求计划与预测
  • 质量预测分析
  • 供应链可见性(SCV)
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Scotiabank, a premier financial institution in North America, was facing challenges with its outdated sales information infrastructure. The existing system was causing delays in the delivery and validation of key information needed to support critical growth strategies. The bank's retail banking executives needed to automate a complex sales reporting process for their branch operations. The manual sales reporting process was dependent on officer input, leading to inconsistencies in reported results across the bank's 1,024 branches. The interpretation of complex business rules in the manual system resulted in inconsistency of reported results. The bank wanted to replace this manual system with an automated one that captures sales opportunities and then reports the data back to sales officers in the form of coaching and sales results reports.
关于客户
Scotiabank is one of North America’s premier financial institutions and Canada’s most international bank. With more than 12.5 million customers in 50 countries around the world, Scotiabank offers a wide array of products including personal, commercial, corporate, and investment banking services. With CAN$527 billion in assets and 70,000 employees, the organization is one of North America’s leading financial institutions and Canada’s most international bank. As part of its ongoing process improvement, Scotiabank retail banking executives needed to automate a complex sales reporting process for their branch operations. The bank’s Information Technology and Solutions (IT&S) organization was tasked to deliver on this business need.
解决方案
Scotiabank's IT&S department selected integration technology from iWay Software because of its flexibility, its modular design that permits the addition of new data sources, and because it is scalable enough to handle large infrastructure requirements now and in the future. Developers in Scotiabank’s IT&S department used iWay Service Manager to create reusable interfaces among its core banking systems and iWay DataMigrator to automate bulk data movement among various information systems and banking channels. With the help of iWay Professional Services, Scotiabank automated a tedious data-entry and reporting process, transposing information from many different databases and multiple banking systems to consolidate the results into a centralized database. The database then feeds Scotiabank’s Sales Builder application. The banking giant also uses iWay to streamline corporate acquisitions, extend the life of its legacy systems and facilitate international growth and expansion.
运营影响
  • Scotiabank’s developers spend less time on integration projects with less code to maintain.
  • The business can open new channels more quickly.
  • Sales staff gain faster access to results.
数量效益
  • Banking officers free up more than 70,000 hours for more customer interaction time.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.