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Shopify's Innovative Approach to Unifying User Experience Across Multiple Locations
技术
- 传感器 - 液位传感器
适用行业
- 电子商务
- 教育
适用功能
- 维护
- 产品研发
用例
- 语音识别
- 时间敏感网络
服务
- 系统集成
- 测试与认证
挑战
Shopify 是一家领先的电子商务软件公司,在维持其广泛的产品和服务组合的统一用户体验方面面临着重大挑战。超过 3,000 名员工分布在五个地点,确保一致的设计理念和声音的任务是艰巨的。该公司需要一个解决方案,让他们能够保持其设计 DNA,同时提供探索和扩展的空间。此外,公司分散的组织结构在促进自主性和领导力的同时,也带来了潜在的风险,例如设计师的孤立和设计文化的削弱。
关于客户
Shopify 是一家领先的电子商务软件公司,总部位于加拿大安大略省渥太华。该公司由 Daniel Weinand 共同创立,他从一开始就确保设计是 Shopify DNA 的基本组成部分。如今,Shopify 拥有一支由设计领导者组成的团队,他们不断发展设计在公司创造的一切中的作用。 Shopify 在五个地点拥有 3,000 多名员工,提供广泛的产品和服务组合。尽管规模庞大且复杂,该公司仍以其统一的用户体验和创新的设计理念而闻名。
解决方案
Shopify 通过开发 Polaris 来应对这些挑战,这是一个综合设计系统,体现了公司的风格、声音和设计理念。 Polaris 的人员配置就像一个产品,有一个专门的团队负责其维护和发展。 Polaris 并不是一个严格的标准,而是作为所有设计的基础,为探索和扩展提供了充足的空间。为了进一步统一努力,Shopify 在设计、工程、产品和首席执行官之间定期召开协调会议。该公司还举办本地跨用户体验聚会和年度内部会议用户体验峰会,以分享当前的工作并讨论挑战和机遇。公司的组织结构也进行了调整,以更好地反映他们希望团队在整个公司拥有的领导力和自主权水平。
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