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Shoptech helps Roberts Precision Machine overcome IT disaster
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 设备与机械
适用功能
- 离散制造
用例
- 自动化制造系统
服务
- 数据科学服务
- 系统集成
挑战
Roberts Precision Machine 是一家位于华盛顿州门罗市的精密制造公司，由于服务器崩溃，该公司面临严重的 IT 危机。此次崩溃导致其 ERP 系统中近十年的关键数据被删除。丢失的数据包括发票、订单、零件信息和成本数据。该公司不确定是否可以恢复任何信息。如果找不到解决方案，Roberts Precision 就面临着一项艰巨的任务，即手动将数据重新输入其系统。这将涉及挖掘旧发票和采购订单，搜索与客户和供应商的电子邮件，然后将所有这些信息手动输入回 ERP。这项工作将耗时数月，而且很可能仍无法提供完整的信息。
关于客户
Roberts Precision Machine 是一家位于华盛顿州门罗市的精密制造公司。近 10 年来，他们一直在使用 E2 的 Shoptech 产品车间系统。该公司的服务器崩溃后，ERP 系统中近十年的关键数据被删除，这给该公司带来了严重的 IT 危机。丢失的数据包括发票、订单、零件信息和成本数据。该公司不确定是否可以恢复任何信息，并面临着将数据手动输入回系统的艰巨任务。
解决方案
Roberts Precision Machine 向 Shoptech 寻求帮助。Shoptech 能够将所有丢失的信息恢复到 E2 系统中。Roberts 总经理 Rob 与拉斯维加斯、辛辛那提和康涅狄格州的 Shoptech 服务代表合作完成了这项工作。所有代表都了解情况的紧迫性和严重性，并努力恢复数据。最近的事件只会增强 Rob 对 E2 的信心。他一直向其他商店经理推荐 Shoptech 和 E2，并且在这次事件之后继续这样做。
运营影响
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