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Soldiers’ Angels helps hundreds of veterans with SMS
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 国家安全与国防
适用功能
- 人力资源
用例
- 公共预警与应急响应
服务
- 系统集成
挑战
士兵天使是一家非盈利组织，为美国各军种的男女士兵、他们的家人以及日益增多的退伍军人提供援助。该组织在接触低收入和无家可归的退伍军人方面面临巨大挑战。这些退伍军人中有很多无法可靠地使用电子邮件，但由于政府救济计划，他们中的大多数人都有手机。士兵天使需要一种经济实惠且有效的短信解决方案来接触这些人群。此外，作为一家员工人数较少的非盈利组织，他们需要一种易于使用的解决方案，帮助他们在注册日的大量呼叫中更有效地管理运营。
关于客户
士兵天使是一个非盈利组织，为美国各军种的男女士兵、他们的家人以及日益增多的退伍军人提供援助和慰问。该组织由一小群工作人员和数千名“天使”志愿者管理，他们以各种独特的方式帮助退伍军人、受伤人员、被派遣人员及其家人。他们通过各种计划和倡议提供支持，包括每月为低收入退伍军人分发食物。该组织致力于为那些为国家服务的人们提供服务，并确保他们得到所需的支持。
解决方案
士兵天使选择 Trumpia 作为他们的短信解决方案。Trumpia 平台允许士兵天使瞄准低收入退伍军人，并向他们发送信息，让他们报名参加每月的食物分配。该解决方案的实施使他们想要服务的退伍军人的响应率更高。在实施短信解决方案之前，当他们发送每月报名时，他们的电话响个不停。自从实施短信以来，他们估计通话量减少了约 80%，让他们可以做他们最擅长的事情，帮助退伍军人。
运营影响
数量效益
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