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Information Builders > 实例探究 > St. Luke’s University Health Network Drives Decisions With Data
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St. Luke’s University Health Network Drives Decisions With Data

技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
用例
  • 预测性维护
  • 质量预测分析
  • 远程资产管理
服务
  • 数据科学服务
  • 系统集成
挑战
St. Luke’s University Health Network was facing a challenge of obtaining a single, consolidated view of critical information due to diverse sources of data. This was affecting their clinical, financial, and operational analysis. The organization needed a solution that would allow stakeholders to gain insights across all mastered data domains and cover the full continuum of patient care. The requirements for this BI/EDW initiative included improving clinical quality, reducing costs, improving patient experience, building market share, and fostering success under value-based reimbursement models. The entire team was committed to increasing self-service reporting capabilities for end users and replacing a legacy warehouse and BI system.
关于客户
St. Luke’s University Health Network is a non-profit, regional, fully integrated, and nationally recognized network providing services at seven hospitals and more than 270 outpatient sites. The network’s service area includes Warren County in New Jersey, and Pennsylvania’s Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks, and Monroe counties. St. Luke’s has earned many honors for clinical excellence, including Truven Health’s 100 Top Major Teaching Hospital and 50 Top Cardiovascular Hospital. It is also a multiyear recipient of the Most Wired award, recognizing the breadth of its information technology applications for electronic medical records, telehealth, online scheduling, and pricing information.
解决方案
St. Luke’s University Health Network decided to create an enterprise health data warehouse with a single view of key business entities to support analytical applications. They implemented Information Builders’ WebFOCUS and Omni-HealthData to create Insights, a comprehensive healthcare enterprise data warehouse (EDW) and business intelligence (BI) platform that supports a large suite of reporting and analytics applications. The organization adopted a unique approach of working on analytics in parallel with the data integration and data mastering processes. This allowed them to deliver value throughout the implementation, avoiding a lengthy approach to building an EDW that might not ultimately align with business needs. The integration team started with the largest, most complex, and most important sources of data. This included multiple legacy hospital and ambulatory billing and electronic medical record (EMR) systems. Other data sources quickly followed, including a newly implemented Epic EMR, multiple internal physician databases, patient experience survey data, modeled cost data, staffing data, U.S. census and market data, clinical quality benchmarks, and more.
运营影响
  • The new technology platform has enabled St. Luke’s stakeholders access to a single source of trusted information that is truly actionable and drives improvements in operational processes.
  • The organization was able to deliver value throughout the implementation, avoiding a lengthy approach to building an EDW that might not ultimately align with business needs.
  • The integration team was able to integrate data from 31 sources in 18 months.
数量效益
  • Integrated data from 31 sources in 18 months.
  • Established “golden” master records for more than 15,000 unique providers.

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