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Streamlining Workflow and Enhancing Security with IoT: A NeoSystems Case Study
技术
- 基础设施即服务 (IaaS) - 云计算
- 网络与连接 - 网关
适用行业
- 金融与保险
- 国家安全与国防
适用功能
- 人力资源
- 销售与市场营销
用例
- 现场人员安全管理
- 篡改检测
服务
- 系统集成
挑战
NeoSystems 是一家专业服务公司,面临着管理不断增长的客户名册并确保通过审批流程安全高效地传送文档和交易的挑战。该公司的员工经常与多家公司合作,基于电子邮件的信息传递方法不再有效或安全。所处理的信息包括专有的、敏感的财务数据,NeoSystems 需要一个流程来确保通过其组织传输至客户的文档的安全性,同时提高效率。我们面临的挑战是找到一个工作流程管理系统,能够实现关键后台功能的自动化,无论是在公司内部运营还是代表客户运行的后台运营。
关于客户
NeoSystems 是一家屡获殊荣的技术支持型专业服务公司,提供战略后台服务,这对于在政府承包、非营利组织和其他严格监管的商业企业等各个行业成功运营公司、协会和组织至关重要。 NeoSystems 拥有行业专家团队、一流的软件应用程序以及利用云计算的先进技术基础设施,提供可扩展的解决方案。该公司有近200名员工,他们在某种程度上都是Integrify的用户。更重要的是,他们的 Integrify 系统拥有超过 500 名活跃用户,其中大多数是 NeoSystems 为其提供托管后台服务(例如会计、人力资源和 IT 管理)的客户。客户集中在华盛顿特区都会区,但越来越多的客户分散在美国各地,预计明年将扩展到全球。
解决方案
NeoSystems 发现了 Integrify,这是一个 100% 基于 Web 的工作流程管理解决方案。 Integrify 允许组织自动执行各种请求并简化流程。该软件为负责参与特定工作流程或流程的人员提供表单创建、路由定义和跟踪工具,最大限度地减少数据输入并简化审批和履行请求。该解决方案消除了通常与劳动密集型流程相关的问题,例如手动纸张处理以及通过电子邮件传输文档和请求。由此产生的自动化流程可以将每笔交易的成本降低 60% 至 90%。随着 NeoSystems 业务的增长和信息安全越来越受到关注,首席执行官 Michael Tinsley 开始研究软件解决方案,使 NeoSystems 能够以更安全的流程处理交易,同时提高流程效率。该系统已迅速发展到涵盖人力资源功能,例如新员工申请、新员工入职、离职/终止文书工作,以及销售推荐、顾问奖金和应付账款发票处理。
运营影响
数量效益
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