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Supercharging App Ordering with 5x Faster Scanning: A Case Study on Elektro-Material
技术
- 分析与建模 - 虚拟和增强现实(AR/VR)软件
- 可穿戴设备 - 增强现实(AR)眼镜/耳机/控制器
适用行业
- 电网
- 电子产品
适用功能
- 采购
- 销售与市场营销
用例
- 增强现实
- 混合现实
挑战
提升应用的扫描性能：优化用户体验
虽然客户在通过 EM 应用程序下订单时获得了令人满意的体验，但他们发现扫描过程相当缓慢——有时需要几秒钟才能扫描一个条码。履行订单的延迟导致客户的用户体验不佳。结果，客户发现通过电话或在 Elektro-Material 分支机构重新订购会更快，尤其是对于大订单。
而且，有些产品只有序列号，EM App的开源扫描组件无法获取到序列号。这些性能问题对客户的购买体验产生了负面影响，并减少了来自应用程序的订单数量。
Elektro-Material 想要改变这种状况，并着手开展一项数字商务计划，以提高应用程序的性能并增加客户粘性。
客户
电子材料
关于客户
瑞士电气安装领域的市场领导者Elektro-Material使用 Scandit 的超快速扫描解决方案（取代了开源扫描组件）为其 EM 订单应用程序的性能提供了动力。通过应用程序快速订购的零延迟以及 OCR 文本识别和 MatrixScan-AR（增强现实）叠加的创新提供了更多信息，进一步增强了客户的用户体验。
解决方案
切换到 Scandit 的扫描解决方案
该公司选择了 Scandit 的智能手机扫描技术来替代 EM 应用程序中的开源扫描软件。 mp 技术，应用程序开发人员将 Scandit 的条码扫描器 SDK 与订单应用程序集成，用于 Android 和 iOS 设备。
Scandit 的条码扫描器 SDK 与 20,000 多种智能手机型号兼容，提供即时扫描响应。这对 Elektro-Material 尤其有用，他们无法控制客户使用的设备类型，并且可以放心使用 Scandit 提供的广泛的智能手机设备支持——这是开源条码扫描技术所不具备的选项。
运营影响
数量效益
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