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Supermoney Leverages Twilio to Manage Rapid Customer Growth and Improve Service Efficiency
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 传感器 - 电表
适用行业
- 电网
- 设备与机械
适用功能
- 质量保证
- 销售与市场营销
用例
- 语音识别
- 水务管理
服务
- 系统集成
挑战
Supermoney 需要应对客户群的快速增长，并改善与客户的数字界面，同时降低运营成本。
关于客户
Supermoney 是意大利的一个在线平台，它简化了比较价格和选择公用事业公司以及互联网、有线电视、抵押贷款和保险等其他服务的过程。他们还为电力、天然气和连接公司提供数字化销售和入职工具。
解决方案
Supermoney 与 Twilio 合作创建了一个通信平台，可减少平均客户交易并提高效率。他们还与 Twilio 合作推出了一个新的联系人管理系统，该系统支持多种渠道，并为企业及其客户提供更好的体验。
运营影响
数量效益
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