下载PDF
实例探究 > Supply Chain Transformation

Supply Chain Transformation

技术
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 消费品
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 需求计划与预测
  • 供应链可见性(SCV)
  • 仓库自动化
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Sony DADC had a mission to differentiate and gain a competitive advantage in the Entertainment supply chain, both physical and digital. Beginning with superior supply chain operations for their own products, Sony DADC set a path to transform their company into a contract logistics provider for other companies and also offer supply chain services a la carte. To achieve their objectives, Sony DADC required the ability to react to dynamic business environments. The team aimed to onboard new clients in the shortest time possible (90 days or less depending on complexity). They set a goal to optimize the use of distribution and manufacturing network nodes to achieve exceptional customer service. They wanted to achieve all of this with the support of their current application framework with no major capital investments and less disruption.
关于客户
As a subsidiary of Sony Corporation, Sony DADC is a leading disc and digital solution provider for the entertainment, education, and information industries, offering world-class optical media replication services, digital and physical supply chain solutions, and software services. Their network includes service offices, optical media production, distribution, and digital facilities in 19 countries worldwide.
解决方案
Sony DADC selected the Softeon supply chain platform to minimize integration and enable them to grow. They started with the Billing solution to capture revenue that was being lost. Next, they implemented Distributed Order Management (DOM) to optimize new revenue from faster onboarding by enabling rapid integration of heterogeneous systems. Finally, the Warehouse Management System (WMS) replaced their existing system providing additional functionality including reverse logistics. With a complete execution system in place, Sony DADC added the Planning solution to better anticipate demand.
运营影响
  • Today, Sony DADC manages its internal and external supply chains and provides supply chain solutions services in manufacturing, distribution, and transportation to internal and external content owners, including consumer product goods companies, as customers.
  • Implemented best-in-class distribution and transportation supply chain
  • Gained better visibility and transparency throughout the supply chain
数量效益
  • Decreased time for onboarding new customers from 270 to 90 days or less
  • Improved order fulfillment by 99.4%
  • Increased customer service satisfaction by 99.6%

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.