Takeuchi unearths data transformation

技术

平台即服务 (PaaS) - 数据管理平台

适用行业

建筑与基础设施
设备与机械

适用功能

销售与市场营销
商业运营

用例

供应链可见性(SCV)
预测性维护

服务

数据科学服务

挑战

Takeuchi is a Japanese compact construction equipment company that has a presence in Australia, Europe, Asia, the UK, and the USA. The company is a pioneer in the construction industry, building the world's first 360° full-turn compact excavator in 1971 and the first compact track loader in 1986. Despite its leading share of the compact equipment market, Takeuchi US is constantly threatened by new players. Effective business intelligence (BI) is vital for the company to remain competitive. However, prior to 2019, there was no automated process for obtaining that data. The company relied on complex and time-consuming Excel spreadsheets and SQL reports. It could take up to two weeks for one dedicated person to assemble the mid- and year-end reviews, and additional time for those supplying the necessary data points.

关于客户

Takeuchi is a Japanese compact construction equipment company that makes and sells excavators, track loaders, and other compact construction equipment. The company has a reputation for quality and reliability and has become a pioneer in the construction industry. It built the world's first 360° full-turn compact excavator in 1971 and the first compact track loader in 1986. Takeuchi has a presence in Australia, Europe, Asia, and the UK, but its principal subsidiary is the USA. Formed in 1979 in Pendergrass, Georgia, it supplies imported Takeuchi machines to a network of over 100 dealers. With a leading share of the compact equipment market, Takeuchi US is growing but is constantly threatened by new players.

解决方案

Two years ago, BI specialist Susan Dean became Director of Business Technology for Takeuchi US. A previous Qlik user, Dean was impressed with its in-memory capabilities, data integration speeds, flexibility, and intuitive nature, so she looked no further for a solution. Initially, Qlik Sense Enterprise was installed on-premise, but with the need to scale its use to dealerships, the company has now migrated to Qlik Sense SaaS. Takeuchi US currently has two Qlik apps for dealers and two for sales, along with six other targeted apps to meet specific business requirements. Qlik dashboards are constantly available to users in each of the 100+ dealer locations. Previously, sales staff had to visit up to ten internal and third-party data sources to compile the information and now all these sources are integrated into just one Qlik dashboard.

运营影响

Time taken to compile mid- and full-year reviews has been reduced by up to four weeks each.
Sales staff report that they are saving up to 15 hours a month each on admin work.
Eliminating manual processes has increased data accuracy.

数量效益