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实例探究 > Teletrac Navman: Automating Receivables to Achieve 81% CEI

Teletrac Navman: Automating Receivables to Achieve 81% CEI

技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • Professional Service
  • Software
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 补货预测
  • 远程资产管理
服务
  • 云规划/设计/实施服务
  • 系统集成
挑战
Teletrac Navman faced significant challenges with their Accounts Receivable (AR) processes. The manual and time-consuming nature of these processes led to inefficiencies and disorganization. The absence of a prioritized worklist further complicated the collections process, resulting in a lack of end-to-end visibility. These roadblocks hindered the company's ability to bring AR processes in-house effectively.
关于客户
Teletrac Navman is a prominent player in the computer software industry, headquartered in Irvine, CA, United States. With a revenue of $253 million, the company specializes in providing innovative software solutions. Teletrac Navman was grappling with an inefficient and disorganized Accounts Receivable (AR) process. The company sought a cloud-based solution that could seamlessly integrate into their existing systems to enhance process efficiency and scalability. By leveraging HighRadius solutions, Teletrac Navman aimed to address the issues caused by manual AR processes and achieve digital transformation.
解决方案
Teletrac Navman turned to HighRadius for a comprehensive solution to their AR challenges. HighRadius provided a cloud-based platform that seamlessly integrated with Teletrac Navman's existing systems. This integration enabled the company to automate and streamline their AR processes, significantly reducing manual efforts. The solution included features such as a self-service portal for customers and worklist prioritization, which enhanced the efficiency of the collections process. By leveraging HighRadius' digital transformation tools, Teletrac Navman was able to achieve end-to-end visibility and address the inefficiencies in their AR processes.
运营影响
  • Teletrac Navman experienced a 50% increase in team productivity due to the reduction in overtime.
  • The implementation of a self-service portal for customers and worklist prioritization improved the efficiency of the collections process.
  • The company achieved end-to-end visibility in their AR processes, addressing the inefficiencies caused by manual efforts.
数量效益
  • 45 days reduction in Day Sales Outstanding (DSO).
  • 35% of the customers now pay invoices digitally.
  • 81% Collections Effectiveness Index (CEI) achieved.

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