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Telnyx enables reliable connectivity in COSMO smartwatches
技术
- 网络与连接 - 蜂窝
- 传感器 - 全球定位系统
- 可穿戴设备 - 手表/手套/腕上电脑
适用行业
- 服装
- 消费品
- 电子产品
挑战
COSMO 成立于 2020 年，其使命是帮助家庭以安全且有意义的方式与最小的成员保持数字联系。他们通过开发 JrTrack 3 儿童智能手表实现了这一目标，该手表将通话和短信等通信功能与 9-1-1 通话、地理围栏和未经批准的呼叫阻止等安全功能相结合。 COSMO 在开发产品时遇到了一些技术障碍。其中包括蜂窝覆盖不完整和设备连接不一致的情况，这直接影响了智能手表的可靠性。这些挑战对家长对 COSMO 产品的信任构成了威胁，凸显了对能够确保稳定可靠性并维护公司对客户承诺的解决方案的需求。
客户
科斯莫
关于客户
COSMO 成立的使命是促进家庭之间的数字连接，专注于为儿童创造一个安全且有吸引力的环境。他们的旗舰产品 JrTrack 3 儿童智能手表旨在促进家庭团聚，同时优先考虑儿童的安全。这款智能手表配备了一套通信和安全功能，并辅以家长配套应用程序，证明了 COSMO 致力于其使命。该公司的创新方法满足了对支持儿童福祉和安全的技术日益增长的需求，使 COSMO 成为儿童友好型数字连接解决方案领域的先驱。
解决方案
为了应对这些挑战，COSMO 寻求可靠的连接合作伙伴，最终与Telnyx进行了合作。由于 Telnyx 提供基于 IP 的连接解决方案以及无与伦比的支持和技术专长，此次合作关系脱颖而出。此次合作从概念验证 (PoC) 阶段开始，该阶段历时数周并产生了重要的技术见解。这一阶段不仅大大减少了与设备连接相关的客户投诉，还使 COSMO 能够利用 Telnyx 的高级功能，包括用于语音呼叫的 SIP 中继和用于蜂窝连接的 IoT SIM 卡。 Telnyx 提供的实践培训和支持在使 COSMO 以卓越的速度和质量提高其产品的市场占有率方面发挥了至关重要的作用，展示了正确的合作伙伴关系的变革性影响。
运营影响
数量效益
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