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Plivo > 实例探究 > 短信彻底改变了 LAZ 停车场的停车支付方式
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Touchless Payment Solution for LAZ Parking through Text Messaging

技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 全球定位系统
适用行业
  • 设备与机械
  • 电信
适用功能
  • 产品研发
用例
  • 智能停车
  • 车辆到基础设施 (V2I)
服务
  • 系统集成
挑战
LAZ Parking 需要一种简单的方法,让任何有车的人都能快速轻松地支付停车费。
关于客户
LAZ Parking 代表美国 38 个州 3,400 多个地点的停车场和车库业主管理停车物业。他们希望为客户无法提前预订并保留空间的地面停车场提供按需支付系统。
解决方案
LAZ 从 Plivo 租用一个短代码并在全国范围内使用。客户将代码发送给 LAZ,然后收到一个可以通过手机付款的页面链接。
运营影响
  • The implementation of the text-to-pay solution has had a significant impact on LAZ Parking's operations. The simplicity and convenience of the solution have been well-received by customers, leading to its widespread adoption. The solution has also allowed the company to remove pay station machines at several locations, resulting in cost savings and operational efficiencies. The solution has proven particularly useful during the COVID-19 pandemic, as it allows for touchless payments, enhancing customer safety. The company has also appreciated the transparency and reliability of working with Plivo, which has seamlessly integrated into their operations without disrupting the customer experience.
数量效益
  • LAZ Parking has implemented the text-to-pay solution in around 600 locations, up from zero in just three years.
  • Approximately 50% of transactions at many sites are now conducted via text each month.
  • Several smaller locations have been able to remove pay station machines and switch to 100% text and app-based payments.

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