下载PDF
Transforming Healthcare Documentation: A Case Study of Kittitas Valley Healthcare
技术
- 基础设施即服务 (IaaS) - 虚拟私有云
- 可穿戴设备 - 虚拟现实(VR)眼镜/耳机/控制器
适用行业
- 教育
- 医疗保健和医院
适用功能
- 质量保证
用例
- 时间敏感网络
- 虚拟培训
服务
- 测试与认证
- 培训
挑战
作为一个小型区域农村卫生系统，KVH 了解为其临床医生提供所需支持以保持质量结果、降低成本和改善患者体验的重要性——这是医疗保健的三重目标。 KVH 还了解通过减少行政负担为其临床医生提供健康的工作与生活平衡的重要性。作为这项工作的一部分，KVH 使用抄写员来协助提供者提供文档并将数据输入 EMR。
由于位于农村，KVH 发现自己很难招募和留住表现出色的抄写员。虽然有些是当地大学的医学生，但其他人在临床环境中几乎没有经验，这使得培训至关重要。然而，这种培训可能需要 6 到 8 个月的时间，最终在降低高抄写员流失率方面并不是很有效。 KVH 诊所运营主管 Carrie Barr 想继续为 KVH 临床医生提供抄写员，但她知道她需要一种不同的方法。
客户
基蒂塔斯谷医疗保健
关于客户
Kittitas Valley Healthcare (KVH) 位于华盛顿州的中心，通过其医院、诊所和专业服务提供以患者为中心的护理。 KVH 医院提供 24 小时紧急护理，并提供住院和门诊医院服务。
KVH 还通过上下基蒂塔斯县的诊所和专业服务提供护理。 KVH 的诊所每天接待 400 名患者。
解决方案
KVH 选择使用来自 Augmedix 的虚拟抄写员。 Augmedix 虚拟抄写员经过专门培训，可以在急性和非急性环境中工作，充当临床医生始终在场的助手，并将实时临床医生与患者的对话转换为精确的医疗文档。 Augmedix 虚拟抄写员在大多数 EMR 中都有经验，这可以提高准确性、提高文档质量并确保及时获取费用以加快报销速度。虚拟抄写员还可以下订单测试、药物和实验室，以保持患者在护理连续体中移动。
KVH 创建了一个独特的模型，通过与临床医生的“谅解备忘录”开始推出虚拟抄写员。要获得抄写员的资格，临床医生必须具备足够的生产力来支付服务成本，从而产生双重激励。该系统还创建了一个工作组，向临床医生展示围绕医疗保健业务的财务案例。灯泡熄灭了，这帮助他们获得了支持。 Per Barr，“从就业方面来看，这太棒了，我们不想通过提高绩效来指导某人。”
运营影响
数量效益
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
