Transforming Legacy Business Process with IoT

DAS 在老化的本地遗留订单管理系统上运行其业务，该系统经常中断，需要定期维护和更新，费用相当可观。该公司的业务流程还涉及许多需要大量员工时间的手动步骤。

ThingLogix 帮助 DAS 将其遗留系统迁移到基于云的 Salesforce 平台，该平台整合了自动化流程，以帮助公司跟踪其物流和管理数字检查报告，从而节省公司的时间和金钱。

• [Data Management - Real Time Data]
  ThingLogix's solution enables DAS to send GPS data and vehicle condition data in real-time.
• [Efficiency Improvement - Labor]
  Through tracking vehicles and managing terminals through automated processes, DAS was able to increase staff efficiency without adding headcount.
• [Data Management - Data Transparency]
  DAS has been able to collect exponentially more data telated to its fleets and vehicles, including how fast they are moving, whether any damage occurred at any stage of the process, and the frequency of problems associated with specific carriers or termin

• Through tracking vehicles and managing terminals through automated processes, DAS has eliminated 80% of the phone calls that were previously part of its work process.

• Each customer service agent can now manage 25 to 30 orders simultaneously, whereas they could only manage 15 orders in the legacy system, which results in 15% saving on anticipated payroll costs.