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实例探究 > Transforming Sales and Operations Planning at Criterion

Transforming Sales and Operations Planning at Criterion

技术
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 化学品
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 需求计划与预测
  • 供应链可见性(SCV)
服务
  • 系统集成
挑战
Criterion’s goal was to implement a planning and scheduling solution that eliminated legacy tools and transformed their Sales & Operations Planning (S&OP) process into a world-class operation. However, significant challenges within their supply chain and scheduling processes had to be addressed. Prior to the use of Aspen Plant Scheduler, site scheduling was onerous and time-consuming, so the scheduling time horizon was limited to less than three months. Prior to a rigorous S&OP process, demand was also not represented very far into the future. These factors combined to provide an inaccurate view of available capacity against which supply chain had to perform multiple, daily ad-hoc quote feasibility (Can we do it?) analyses, leading to occasional over-committed situations.
关于客户
Criterion Catalysts & Technologies (“Criterion”) is an international company that is a wholly owned subsidiary of Shell. They are the world’s largest supplier of hydroprocessing catalysts that supply process technologies and catalyst services for a wide range of refining applications such as hydrotreating, hydrocracking, hydrogenation and isomerisation. Criterion Catalysts has more than 50 years of experience developing, manufacturing, testing, marketing and servicing catalysts that are used in every type of hydroprocessing operation.
解决方案
Criterion Catalysts standardized on the planning and scheduling solutions from AspenTech to help address their challenges. Initially, power users of the legacy systems didn’t embrace the new solutions and ended up forming obstacles to adoption. However, the benefits of the new planning and scheduling software soon proliferated with the emergence of new “super users” - schedulers and planners that embraced the new technology and promoted its use. The ability to view a six-month or longer time horizon, in combination with the ability to easily modify schedules, were important factors to adoption. Now, schedulers “can’t imagine living without the planning and scheduling solutions from AspenTech.” These solutions currently model eight manufacturing sites, five third-party warehouses and twenty-one productions lines across North America, Europe and Asia.
运营影响
  • Rolling 12-month production schedule with view of demand, capacities and outages
  • Improved coverage of all customer demand, leading to higher customer service levels
  • Proactive identification of oversold situations and inventory problems

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