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Twilio > 实例探究 > 改变招聘流程:由 Twilio 提供支持的 Indeed 虚拟面试平台
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Transforming the Hiring Process: Indeed's Use of Twilio for Virtual Interviews

技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 相机/视频系统
适用行业
  • 设备与机械
  • 电信
适用功能
  • 销售与市场营销
用例
  • 语音识别
  • 时间敏感网络
服务
  • 系统集成
挑战
在 COVID-19 大流行期间,Indeed 面临着在无法进行现场面试的情况下寻找合格职位候选人的挑战。
关于客户
Indeed 是一个全球招聘网站,汇集招聘信息并为求职者和组织提供联系平台。他们是数字领域的领导者,拥有庞大的用户群。
解决方案
Indeed 利用 Twilio API(例如可编程视频、语音、消息传递和对话)构建了一个基于浏览器的虚拟面试平台,该平台与其招聘生态系统无缝集成。
运营影响
  • The implementation of Twilio's APIs into Indeed's hiring process has resulted in a streamlined, efficient, and user-friendly experience for both recruiters and job seekers. The platform's integrated chat functionality, multichannel video calls, and SMS notifications have made the hiring process more integrated and efficient. The system also includes a virtual lobby and queuing system, allowing interviewers to see who's present and share information about wait times. Additionally, the platform provides the flexibility for candidates to interview from anywhere, even while on the go. The recruiter can also fill out notes that feed directly into an applicant tracking system, preparing for their next interview, making it a seamless experience for all parties involved.
数量效益
  • 200,000+ interviews hosted in 2020
  • 250 million unique monthly visitors
  • 10 jobs added every second

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