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实例探究 > Universidade Anhembi Morumbi (UAM)

Universidade Anhembi Morumbi (UAM)

技术
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 教育
适用功能
  • 商业运营
用例
  • 过程控制与优化
  • 远程协作
服务
  • 系统集成
挑战
Universidade Anhembi Morumbi was looking for a solution to automate and enhance its processes. One example of this was the Ombudsman process, which used e-mail based processes that made control and tracking hard, as well as the Class Discipline Transfer process, where stages such as validating information were done manually.
关于客户
Founded in 1970, Universidade Anhembi Morumbi (UAM) serves over 44,000 students at its 6 campuses in the state of São Paulo, Brazil. The Student Guide ranked UAM among the 3 best private universities in the state of São Paulo. The university is part of the Laureate Network, the largest international network of universities, with over 70 institutions of higher learning found in 25 countries worldwide.
解决方案
To meet its demands, the University adopted the business process Solution management solution, SoftExpert BPM. With the solution, UAM was able to automate the flow of a variety of processes, including: Ombudsman, Class Discipline Transfer, Discipline Waiver, Course transfer and Financial request analyses. The solution allowed for automatic verification of information needed to carry out processes through activities specified in the flow, such as approval/denial of the student's request.
运营影响
  • The automation of processes like Ombudsman and Class Discipline Transfer improved the efficiency of operations.
  • The solution enabled automatic verification of information, reducing manual errors.
  • The system provided a structured flow for various processes, ensuring consistency and reliability.
数量效益
  • Serves over 44,000 students.
  • Ranked among the 3 best private universities in the state of São Paulo.

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